I want to publicly thank Sergeant Richard B. Nighelli of the Marion Police Department for his help in resolving an address issue regarding calling 911. When you call 911, both the police and fire department see an address, to which they immediately respond.
My home had an address that was very similar to another address in town. I live on Briggs Lane and the property was confused with a similar number on Briggs Lane Court.
Besides having Scott’s Lawn Service fertilize my lawn (twice), I have had furniture deliveries, UPS deliveries, FedEx deliveries and other confusions regarding the two, very similar addresses. My home was the first one they encountered, so they came here. (I was tempted to look at the furniture, but I am an honest person.)
I worked with the town and asked for a new address, which was granted. However, the same issue regarding GPS location persisted and continued inaccurate deliveries came to my door.
My concern, after thinking about this confusion between the two addresses, was what would happen if I, or someone in my family, had to call 911.
I sought help with the Marion Police Department, and Sergeant Nighelli and I had several ‘trial’ 911 calls to see which address came up on the line. Over and over it came up with the old address. But, Mr. Nighelli continued to work with me and Verizon on the issue.
Finally, success! I called a test 911 call last evening and Sergeant Nighelli told me that the correct address came up on the monitor. Yeah!
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